i used to love altoids gum. it was pepperminty and soft, lasting hours upon hours. then a few months ago, i noticed i couldn't find the red and silver tins of white gum pellets anywhere. i asked various store clerks but no one knew what happened to my gum. i even wrote an email to the company asking what happened to my happy little gum. here's the dull reply, which didn't even answer my question:
Thank you for visiting altoids.com and for your interest in purchasing our products. We are always happy to hear from our consumers and truly value your comments.
We encourage you to visit our online "shoppe" at www.altoids.com. Please be sure to visit frequently for updates and new product offerings.
Again, thanks for contacting us, and we hope you'll continue to enjoy our products.
Consumer Affairs Representative
after a few weeks absence, stores started carrying them again. i was happy, that is, until i tasted it. had my familiarity with the gum changed? it was hard and nasty. then i compared the ingredients listed on an old tin compared to a new tin and sure enough, the ingredients are different and reordered! how could they! the first ingredient on the good altoids is gum base. the first ingredient of the bad altoids is sorbitol.
the moral of this story: altoids gum stinks and so does altoids consumer affairs.